Effective Date: April 20, 2017
Our Commitment To Privacy
The Information We Collect and How We Collect It
We may collect the following types of data about you when you use the Websites: 1. Personal Information; 2. Communication Information; 3. User Contribution Information; 4. Navigational Information; and 5. Payment Information.
Personal Information is information that you voluntarily submit to us and identifies you personally when you fill out forms on our Websites, and may also be included in the other types of data described below. This includes, but is not limited to, your name, address, phone number, email address, business name, and other information about you or your business when creating an account on the Websites, at the time of subscribing to any of our services, or when using our online support system. We may also ask you for information if we receive a complaint about you. Personal Information can also include information about any transactions, both free and paid, that you enter into on the Websites, and information about you that is available on the Internet, such as from Facebook, Twitter and Google, or publicly available information that we may acquire.
Communication Information is collected if you contact us using the online support system, or by direct email. We may keep a record of that correspondence. The information we collect will include the details of the messages you send and receive using our internal support service including, without limitation, the date/time you sent or received a message and the contents of that message.
User Contribution Information is collected when you add, edit, delete, or upload information to the Websites. Information we collect may include, but is not limited to, IP address, browser information, computer hardware and operating system information, text or images you might add, edit or delete, and account identifier information which can be used to link to your Personal Information.
You are free to explore the Websites without entering any personal information about yourself. When you visit the Websites in this manner, we collect Navigational Information.
Navigational Information includes details of your visits to the Websites including, but not limited to, browser information, computer hardware and operating system information, geographical location data, IP address, length of visit, pages viewed, referral source, and other communication data. Although we do not correlate tracking information to individuals, some information collected, such as IP addresses, will be unique. We may also collect account identifier information which can be used to link to your Personal Information.
The Payment Information we collect and process when you subscribe to any of our paid services, includes credit card numbers and billing information. Credit cards are processed using third-party PCI-compliant service providers.
Children Under the Age of 13
The Websites are not intended for or targeted at children under 13, and we do not knowingly or intentionally collect information about children under 13. If you believe that we have collected information about a child under 13, please contact us at email@example.com, so that we may delete the information.
The Way We Use Your Information
Communication Information is used for support services for the Websites, and to contact you about your account or our services from time to time. We may (but are not obligated to) view the contents of any email or message sent to us by you or others, whether or not you have viewed its contents. Messages or emails sent to us are not private and are not confidential. Email addresses are not shared with outside parties.
User Contribution Information is used for support services, tracking and logging user contributions to the Websites, quality control purposes, and to allow for other administrative purposes that might arise from time to time.
Navigational Information is used to operate the Websites, improve navigation, track user tendencies, and allow for other administrative purposes that might arise from time to time.If you give us Payment Information such as credit card information, we use it solely to collect payment from you. We use a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use information you provide except for the sole purpose of credit card processing on our behalf. For subscription management purposes, we do store the last 4 digits of your credit card number, as well as the expiration date.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose information about you that we collect or you provide:
- To contractors, service providers, and other third parties we use to support our business.
- To a buyer or other successor in the event of a merger, reorganization, dissolution, or other sale or transfer of some or all of the Company's assets, in which personal information held by the Company is among the assets transferred.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
Finally, we never use or share the Personal Information you provide to us in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Cookies do not contain information that personally identifies you. However, Personal Information that you provide and we store about you may be linked, by us, to information stored in and obtained from cookies. Cookies we use on the Websites are those which are necessary for access and navigation, track usage, remember your preferences, and provide you with targeted content or advertising. We may use the information we obtain from your use of the Websites and cookies to: 1. Recognize your computer when you visit our Websites; 2. Track your use as you navigate through the Websites; 3. Enhance the Websites's usability; 4. Administration of the Websites; and 5. Personalize the Websites for you, including targeting advertisements.
- Google Adsense
- Carbon Media
- Others as added from time to time
If you wish to disable or delete cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers' respective websites. Please consult the 'Help' section of your browser for more information.
Our web servers record certain requests and transactions in log files. This log data is used for operation of the Websites, to maintain the quality of the Websites, maintain subscriptions, troubleshooting, statistics, analytics, and to monitor system security and can be analyzed to that end. There is also information about your computer hardware, operating system, and software that is automatically collected by us in log files. This information can include: your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times, and referring website addresses.
We also log User Contribution Information. This log data can include your IP address, browser type, computer hardware and operating system information, details of the user contributions, and your account identifier. Your account identifier is linked to your Personal Information.
Our Commitment to Data Security
We secure the Personal Information you provide on computer servers within an infrastructure that puts strong safeguards in place to help protect customer privacy. All data is stored in data centers with a highly secure, controlled environment. When sensitive Personal Information (such as a credit card number and/or geo-location data) is collected on our Websites and/or transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. In addition, some areas of the Websites are inaccessible unless you login using a username or email address, and your password. Also, we do not store your complete credit card number or card code on our servers. We do store the last 4 digits of your card number and the card expiration date for subscription renewal and transaction history purposes.
How You Can Access, Correct or Remove Your Information
You can access your Personal Information that we store by logging into your account through our Websites. Please be certain that you are logging in through our Websites and not through a "phishing" website masquerading as our Websites. Doing so will allow the phishing website to know your login credentials and then gain access to your account on our Websites. If you have forgotten your password, there is a password reset link on the login page. Once you are logged in, you will be able to correct any information that we store on your account dashboard page.
If you would like to have your account and Personal Information deleted, please contact us at firstname.lastname@example.org, or by mail at Pedigree Online, Inc., 345 S. Coast Highway Ste M2, Encinitas, CA 92024.
Retention of Personal Information
We retain Personal Information that you provide us as long as we consider it potentially useful in contacting you about our services. We also may retain your Personal Information as needed to comply with legal obligations or resolve disputes. We may retain user contribution or other system log files indefinitely that might be linked to your Personal information.